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Is your iToggler connected correctly? |
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Please make sure that your telephone line phone jack is connected to the iToggler and iToggler is connected to your telephone set. |
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Is the LED Indicator turned on? |
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LED Indicator turns on whenever iToggler is programming, and turns off when the phone hangs up or the call is through.
Please make your LED turns on while you programming. |
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Why am I not able to program the access number? |
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Please make sure you follow the steps:
Log into iToggler: Enter: ***9999 then
Enter: *01*1*access number ** (~du sound. Hang up)
A single ~du sound means the command entered is good, but a double “~du ~du” sound means the command entered is bad/ rejected. |
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Why am I not able to program the PIN number? |
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Please make sure you follow the steps:
Log into iToggler: Enter: ***9999 then
Enter: *02*1*1*PIN number#** (~du sound. Hang up) - For english language.
OR
Enter: *02*1*2*PIN number#** (~du sound. Hang up) - For spanish language.
A single ~du sound means the command entered is good, but a double “~du ~du” sound means the command entered is bad/ rejected. |
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I am not sure if I program correct or not, how do I reset iToggler? |
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To reset the iToggler for factory default value,
Log into iToggler: Enter: ***9999 then
Enter: *0*** (~du sound. Hang up)
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How do I delete service provider from iToggler?
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To delete a service provider from iToggler,
Log into iToggler: Enter: ***9999 then
Enter: *01*1** (~du sound. Hang up)
If you have programmed two different service provider and wants to remove the second provider,
Log into iToggler: Enter: ***9999 then
Enter: *01*2** (~du sound. Hang up) |
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My iToggler is connected through an extension of PABX. How do I program outgoing number? |
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If the iToggler is connected through an extension of PABX, in order to get an outgoing line, you must enter a certain prefix number first before dial tone is heard then:
Log into iToggler: Enter: ***9999 then
Enter: *09*Prefix** (~du sound. Hang up) |
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Do you enter the correct phone number?
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For calls to U.S. and Canada, dial 1 + area code + number.
For international call, dial 011 + country code + city code + number. |
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My problem is not listed here.
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You can create a Trouble Ticket and our support representative will contact you as soon as possible. |
